Returns & Exchanges
We want you to be completely satisfied with your quilting supplies, which is why we offer a 30-day return window for all unwashed and uncut fabrics. If your jelly rolls or precuts aren't the perfect fit for your project, our simple return process ensures a hassle-free experience.
Return Process
- 1.Initiate Your Request
Contact our customer support team at returns@jellyrollfabric.net with your order number and the list of items you wish to return.
- 2.Prepare the Package
Carefully pack the items in their original packaging, ensuring that fabric strips remain bundled and free from pet hair, smoke, or odors.
- 3.Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned fabric to verify its condition, we will issue a full refund to your original payment method within 5-7 business days.